Meet BlueCart

Ah, BlueCart. BlueCart + Pelonkey. A friendship lovechild of the magical fairyland that is SXSW via Nicole & Andrew’s chance meeting. Two chatty folks who, well, chatted until they were the best of startup friends. They realized there are a lot of ways we could cross-market, and so this blog feature was born. Ok, some other stuff happened in there, too, because both companies are mega-busy, but you get the idea.

BlueCart & Pelonkey swapped Q’s, and below are one half of the A’s. A cool group of people with a cool mission. I’ll let them tell you what they do.vendor2.0What is BlueCart?

BlueCart is a communication platform for the hospitality industry. Our app streamlines the ordering process between restaurants and their suppliers so that a restaurant can place orders to all their different vendors (produce, meat, alcohol, seafood, linens, etc.) in just one click. Suppliers then get those orders automatically organized on the other side, and everyone sees the whole thing go down in real time. It’s a huge leap forward from managing orders via text messages, emails, and phone calls, and best of all, it’s free.

How long have you been around?

BlueCart first launched in July 2014.

How big is your team?

We’re 27 stunning colleagues strong.

Team

Who can benefit from signing up with you?

Really anyone who handles orders in the hospitality industry and has access to a computer or smartphone can use BlueCart. That’s the beautiful thing about the app, it’s incredibly simple and easy to get the hang of. Anyone from huge restaurant groups in NYC to a small farmer in Kansas can use BlueCart to simplify their ordering. We believe that everyone in this industry, no matter how big or small, should have access to technology that makes their lives easier by making their business run more smoothly. [Us, too!]

What makes you unique?

Hmm. There are many things that make us unique. One of the ways we’re unique is our approach to customer service. Literally everyone is a customer service rep at BlueCart. We make quarterly calls to all our clients to gain feedback and see if we can help with any problems. We’re still young and agile enough that we can make changes to the app based on the feedback we get. Everyone makes those calls, too, from our CEO to our interns. [Hearing from an actual person makes a big difference. Especially when that person is the CEO? Talk about quality assurance.]

If we were to walk in to the BlueCart HQ/office what are the first three things we would notice?

Hmm, that’s a great question. If you would have asked me a month ago, I would have said the ping pong table. But that’s a little cliché for a startup, and honestly we had to get rid of ours anyway because we are growing so quickly. So, to answer your question, one of the first things you would see is the coatrack where a fake wolf’s head sits on top of a hoodie that hasn’t left since Christian wore it for Halloween. After the big bad wolf, you would most likely see a portrait of Chester (a photo of a squirrel dressed up in a turtleneck), which for no reason at all is on our award shelf – and next to that, either because of or in spite of Chester, depending on your perspective, is our award for coolest DC company. [Definitely because of. Can we get a copy?]

Where are you located?

We started in D.C., and now have permanent offices in San Francisco and NYC, with staff in Austin.

What events do you have coming up?

We’re actually hosting an event on menu engineering and how to get the most profits out of your menu in early June. We have the master of menu design, Gregg Rapp, coming to share his tips on crafting a menu. He’s worked with some high-level, diverse clients like IHOP and the Kennedy Center. So, if you know anyone in the bay area that might be interested, let them know. It’s on June 6th and you can get tickets here. [It’s not too late!]

How can BlueCart help the events industry?

BlueCart can help in two ways. First, with logistics. BlueCart allows hotels hosting an event to order all their supplies including linens, silverware, and food all in one place. It’s kind of a one stop shop, but for ordering. Second, we can recommend some fantastic entertainment folks, like Pelonkey…

Food suppliers, food buyers, go check ’em out! With an easy-to-use interface and FREE access, why wouldn’t you want to take a gander?

We heart you, BlueCart.

 

A wordy (but not overly wordy) and super helpful guide to using the Pelonkey site because sometimes we all need a few tips, right?

event planner dash screenshot

Before you can learn to use the site, you need to sign up. Done that already? Excellent.

Let’s go.

1. Update. Yo. Profile.

cat typing

Because when your profile is not customized, and people go to search for you, you look like a ghost, and ghosting is only good for Halloween, not entertainment marketplace profiles, business, or dating.

2. Promote your Pelonkey profile

oprah shout

(Say that five times fast.) Share your page across social media, link it to a flashing “Book Me!” banner on your website, tape it to your car bumper. Get it out there. This is your career. Rapper or wedding planner, your events are your livelihood.

3. Invite new users for points

swag hands

Finally, the swag. With our new ‘Invitation’ feature, we are tracking how many clients and colleagues you invite to the site, which will culminate in points you can trade for perks later.

4. Send a contract to outside clients

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Entertainers, you can now send a contract to a contact/Event Planner who is not yet signed up with Pelonkey. Rejoice! After you send the contract, they will receive an email asking them to sign up on Pelonkey (for free, of course), and after doing so they’ll be able to review and sign the contract. We so fancy, huh?

5. Use the Discussion box to your advantage

inbox me

This is your “C.Y.A.” Anytime you and your client discuss something about the upcoming event, especially if it’s outside the Pelonkey platform, you should stick the info in the Discussion box. Just in case. Additionally, if no one has responded to your inquiry or contract yet, send them a message in the Discussion box. They will receive a notification and an email letting them know they have something to respond to.

6. Read the FAQs

meryl streep

Chances are we’ve anticipated some of your questions even before you have them. Didn’t we tell you we’re mind readers in addition to entertainment business mavens? Learn somethin’ new every day…

7. Make sure your payment information is correct

jetsons money

Entertainers, if your bank account is not linked right – just one number off – you don’t get paid. And we don’t need to get into that, do we? Event Planners, if your credit card is not in place, you can’t even receive a contract or send an inquiry. Kinda puts a damper on the whole event planning part.

8. Include custom terms from both parties in the contract

superhero handshake

You may not have any other custom terms to include in the contract, but the Event Planner might. Be sure to ask them what kind of language they would like included in the contract, if they have their own text they want pasted in, etc. Chat early and chat often because once you have both signed the contract, you can’t make any changes unless you cancel, and cancellation fees will incur.

9. Leave reviews

palin celebrate

This is helpful and a courtesy. Entertainers and Event Planners both have the chance to leave a review of the other’s performance on the day of the event. Leave constructive tips for next time or sing your praises. Help future gigs succeed. Feedback is invaluable.

10. Send Pelonkey your feedback

feedback notes

Speaking of helpful reviews, send us your thoughts on the site. Let us know what has worked smoothly. Let us know what’s been a little bumpier. We want to hear your ideas for improvements, future updates, necessary features, anything to help us make the site better. Is there a reason you can’t use us to book your events? Tell us so we can make fixing that roadblock our #1 priority. Email admin@pelonkey.com.